Privacy Notice
Sole Mare S.A. is absolutely committed to safeguarding your privacy. We keep the information of our customers in the strictest of confidence and respect your personal data sovereignty. You own your personal data. At any time you can email us and ask us to delete your personal data or request a file dump of your personal data. We only use your data to provide you with relevant products, services or news stories. Our data processing takes place on secure servers that only we can access. We will never share any personal data with third parties.

Here is a more detailed breakdown on what we use your personal data for:

To create and manage your personal account at Sole Mare S.A.
To process your reservations and online purchases via our online services (online platforms)
To send text message notifications of your reservations
To contact you in the event of any problems with your reservations
To answer your queries and to inform you of new or changed services
To send marketing offers
To manage your account by carrying out credit checks
To make analyses in order to provide you with relevant products
To analyze data in order to provide personal recommendations
To validate that you are of legal age for online purchases
To test and improve our systems by which the services are provided
To prevent misuse or improper use of our services

We will keep your data for as long as necessary to fulfil the purposes above or for as long as we are required by law. After this your personal data will be deleted.

What are your rights?
You have the right to request information about the personal data we hold on you at any time. If your data is incorrect, incomplete or irrelevant, you can ask to have the information corrected or removed. We cannot remove your data when there is a legal storage requirement, such as book-keeping rules or when there are other legitimate grounds to keep the data, such as unsettled debts. You can withdraw your consent to us using the data for marketing purposes at any time. You can contact us by sending an email via our online contact form.

Who has access to the data?
Your data may be shared within the Sole Mare S.A. group (Revis Travel S.A, Hotel Angelika Pallas, Revis-Station Holiday Resort). We never pass on, sell or swap your data for marketing purposes to third parties outside the Sole Mare S.A.group. Data that is forwarded to third parties, is only used to provide you with the services mentioned above, for example shipping agents in connection with the delivery of online purchases such as tickets, excursions etc, media agencies for distribution of newsletter and credit reference or debt collection agencies for the purpose of credit rating checks, identity checks and debt collection.

How do we protect your data?
We have taken technical and organisational measures to protect your data from loss, manipulation and unauthorised access. We continually adapt our security measures in line with technological progress and developments. To make card purchases with us as secure as possible, all information is sent in encrypted form. This means that the information is passed through a secure connection and that your personal data cannot be read by external parties. For card purchases we only work with authorized bank payment gateways that help us to check directly with your bank that the card is valid for purchases. Our payment gateways processes your card details according to the international security standard PCI DSS, which was developed by the card companies VISA, MasterCard, Diners, American Express and JCB. This means that your card details are processed with a very high level of security. When you pay by card, we reserve the right to carry out an identity check.

Cookies
A cookie is a small text file that is saved to, and, during subsequent visits, retrieved from your computer or mobile device. Sole Mare S.A. uses cookies to enhance and simplify your visit. We do not use cookies to store personal information, or to disclose information to third parties. There are two types of cookies: permanent and temporary (session cookies). Permanent cookies are stored as a file on your computer or mobile device for no longer than 24 months. Session cookies are stored temporarily and disappear when you close your browser session. We use permanent cookies to store your choice of entry page and to store your details if you select "Remember me" when you log in. We use session cookies when you use the product filtration function, such as world destination filters in a hotel, airline, rent-a-car search function. You can easily erase cookies from your computer or mobile device using your browser. For instructions on how to handle and delete cookies please look under "Help" in your browser. You can choose to disable cookies, or to receive a notification each time a new cookie is sent to your computer or mobile device. Please note that if you choose to disable cookies, you will not be able to take advantage of all our features.

We use third-party cookies to collect statistics in aggregate form in analysis tools such as Google Analytics. The cookies used are both permanent and temporary cookies (session cookies). The permanent cookies are stored on your computer or mobile device for no longer than 24 months.

We are very active on different social media platforms to identify and contact interesting and potential future collaborators, engaging them in design and recruiting them to be a part of the community. As such if we contact you to be part of the community and you are not interested, let us know and we will erase any personal data about you that we have processed.

Links
The websites of Sole Mare S.A. group (Revis Travel S.A, Hotel Angelika Pallas, Revis-Station Holiday Resort) may include links to other websites which do not fall under our supervision. We cannot accept any responsibility for the protection of privacy or the content of these websites, but we offer these links to make it easier for our visitors to find more information about specific subjects.

The data that we collect from you is stored within the European Economic Area (“EEA”) but may also be transferred to and processed in a country outside of the EEA. Any such transfer of your personal data will be carried out in compliance with applicable laws.

Contact

Sole Mare S.A. group
Agion Apostolon street 63
46100 Igoumenitsa
Greece

Reservations & customer care
Tel: +30 26650-26100
Fax: +30 26650-22105

Travel & Tours Department
Tel: +30 26650-22158
Fax: +30 26650-25421

Company registration number: 124282028000
Authorised representative: Konstantinos Revis
VAT registration number: VAT NO. EL 094376470