Privacy Notice
Sole Mare S.A. is absolutely committed to safeguarding your
privacy. We keep the information of our customers in the strictest
of confidence and respect your personal data sovereignty. You own
your personal data. At any time you can email us and ask us to
delete your personal data or request a file dump of your personal
data. We only use your data to provide you with relevant products,
services or news stories. Our data processing takes place on secure
servers that only we can access. We will never share any personal
data with third parties.
Here is a more detailed breakdown on what we use your personal data for:
To create and manage your personal account at Sole Mare S.A.
To process your reservations and online purchases via our online
services (online platforms)
To send text message notifications of your reservations
To contact you in the event of any problems with your
reservations
To answer your queries and to inform you of new or changed
services
To send marketing offers
To manage your account by carrying out credit checks
To make analyses in order to provide you with relevant products
To analyze data in order to provide personal recommendations
To validate that you are of legal age for online purchases
To test and improve our systems by which the services are
provided
To prevent misuse or improper use of our services
We will keep your data for as long as necessary to fulfil the
purposes above or for as long as we are required by law. After this
your personal data will be deleted.
What are your rights?
You have the right to request information about the personal data
we hold on you at any time. If your data is incorrect, incomplete
or irrelevant, you can ask to have the information corrected or
removed. We cannot remove your data when there is a legal storage
requirement, such as book-keeping rules or when there are other
legitimate grounds to keep the data, such as unsettled debts. You
can withdraw your consent to us using the data for marketing
purposes at any time. You can contact us by sending an email via
our online contact form.
Who has access to the data?
Your data may be shared within the Sole Mare S.A. group (Revis
Travel S.A, Hotel Angelika Pallas, Revis-Station Holiday Resort).
We never pass on, sell or swap your data for marketing purposes to
third parties outside the Sole Mare S.A.group. Data that is
forwarded to third parties, is only used to provide you with the
services mentioned above, for example shipping agents in connection
with the delivery of online purchases such as tickets, excursions
etc, media agencies for distribution of newsletter and credit
reference or debt collection agencies for the purpose of credit
rating checks, identity checks and debt collection.
How do we protect your data?
We have taken technical and organisational measures to protect your
data from loss, manipulation and unauthorised access. We
continually adapt our security measures in line with technological
progress and developments. To make card purchases with us as secure
as possible, all information is sent in encrypted form. This means
that the information is passed through a secure connection and that
your personal data cannot be read by external parties. For card
purchases we only work with authorized bank payment gateways that
help us to check directly with your bank that the card is valid for
purchases. Our payment gateways processes your card details
according to the international security standard PCI DSS, which was
developed by the card companies VISA, MasterCard, Diners, American
Express and JCB. This means that your card details are processed
with a very high level of security. When you pay by card, we
reserve the right to carry out an identity check.
Cookies
A cookie is a small text file that is saved to, and, during
subsequent visits, retrieved from your computer or mobile device.
Sole Mare S.A. uses cookies to enhance and simplify your visit. We
do not use cookies to store personal information, or to disclose
information to third parties. There are two types of cookies:
permanent and temporary (session cookies). Permanent cookies are
stored as a file on your computer or mobile device for no longer
than 24 months. Session cookies are stored temporarily and
disappear when you close your browser session. We use permanent
cookies to store your choice of entry page and to store your
details if you select "Remember me" when you log in. We use session
cookies when you use the product filtration function, such as world
destination filters in a hotel, airline, rent-a-car search
function. You can easily erase cookies from your computer or mobile
device using your browser. For instructions on how to handle and
delete cookies please look under "Help" in your browser. You can
choose to disable cookies, or to receive a notification each time a
new cookie is sent to your computer or mobile device. Please note
that if you choose to disable cookies, you will not be able to take
advantage of all our features.
We use third-party cookies to collect statistics in aggregate form in analysis tools such as Google Analytics. The cookies used are both permanent and temporary cookies (session cookies). The permanent cookies are stored on your computer or mobile device for no longer than 24 months.
We are very active on different social media platforms to identify and contact interesting and potential future collaborators, engaging them in design and recruiting them to be a part of the community. As such if we contact you to be part of the community and you are not interested, let us know and we will erase any personal data about you that we have processed.
Links
The websites of Sole Mare S.A. group (Revis Travel S.A, Hotel
Angelika Pallas, Revis-Station Holiday Resort) may include links to
other websites which do not fall under our supervision. We cannot
accept any responsibility for the protection of privacy or the
content of these websites, but we offer these links to make it
easier for our visitors to find more information about specific
subjects.
The data that we collect from you is stored within the European Economic Area (“EEA”) but may also be transferred to and processed in a country outside of the EEA. Any such transfer of your personal data will be carried out in compliance with applicable laws.
Contact
Sole Mare S.A. group
Agion Apostolon street 63
46100 Igoumenitsa
Greece
Reservations & customer care
Tel: +30 26650-26100
Fax: +30 26650-22105
Travel & Tours Department
Tel: +30 26650-22158
Fax: +30 26650-25421
Company registration number: 124282028000
Authorised representative: Konstantinos Revis
VAT registration number: VAT NO. EL 094376470